netlink’ proprietary workflow software allows us to transmit portions of the workflow via satellite to anywhere in the world so work can be performed around the clock. This eliminates backlogs and reduces delays. Clients’ benefit by having up-to-date answers to questions and access to records in real-time.

Our innovative staffing models offer clients dedicated, client-focused teams by using global resources to support resource-intensive functions while providing economies of scale and scope, as well as access to best practices.

Summary of netlink Key Differentiators:

- Our global production model allows companies to gain superior results at lower costs.

- Our facilities house technology, process, and industry best practices.

- No other BPO or IT service provider can match our process and industry expertise or global reach.

- According to our client’s business needs and specifications, we can move work between different centers to provide “around-the-clock” service delivery.

- Our offshore facilities are operationally robust and feature large-scale, state-of-the-art technology, systems, processes and staff; satellite uplinks for data transmission; and redundant power systems.

- An additional benefit to the Global Production Model is its built-in redundancy. Our management philosophy includes processing in multiple locations to reduce the risk of operational loss and to improve business continuity capabilities.